Privacy Policy

Effective Date: January 1, 2026
At White Swan Dental Clinic, accessible from https://whiteswanclinic.com/, the privacy of our patients and visitors is a top priority. This policy outlines how we collect, protect, and use your information in compliance with UAE Federal Law No. 45 of 2021 (PDPL) and Dubai Health Authority (DHA) regulations.
1. Information We Collect
To provide you with premium dental care, we collect the following:
Personal Identity: Name, email, phone number, and Emirates ID details.
Medical Records: Dental history and clinical data required for safe and effective treatment.
Financial Data: Payment details processed securely via third-party providers such as Tabby and Tamara.
Digital Data: IP addresses and cookies to improve your browsing experience on our site.
2. Purpose of Data Collection
We use your information to:
Manage and confirm your clinical appointments.
Provide personalized dental consultations and medical treatments.
Facilitate “Buy Now, Pay Later” interest-free installment plans.
Send essential reminders via SMS, WhatsApp, or email.
Maintain compliance with UAE healthcare reporting standards.
3. Data Protection & Security
We employ advanced encryption and security protocols to ensure your sensitive medical and personal data is protected against unauthorized access. In line with UAE law, your health records are treated with the highest level of confidentiality.
4. Third-Party Sharing
We do not sell your data. We only share information with:
Authorized Partners: Financing partners like Tabby/Tamara to process your installments.
Regulatory Bodies: Government entities like the DHA when legally required.
Service Providers: Trusted IT and CRM platforms that help us manage our clinic operations.
5. Your Legal Rights
As a resident of the UAE, you have the right to:
Request access to your personal data.
Correct any inaccurate or outdated information.
Request data deletion (where it does not conflict with medical record retention laws).
Opt-out of promotional communications at any time.
6. Contact Us
For any inquiries regarding your privacy or to update your records, please contact our administration:
White Swan Dental Clinic
Location: The Citadel Tower, Office 2502, Business Bay, Dubai, UAE.
Phone: +971 507767896
Website: https://whiteswanclinic.com/